Privacy Policy for Vibeknot.com
Effective Date: 01/11/2024

This Privacy Policy describes how Vibeknot.com (the “Site,” “we,” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. By using this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website.

1. Information We Collect

Personal Information
We collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Personal Information refers to any information that can uniquely identify an individual.

Device Information

  • Examples Collected:Browser version, IP address, time zone, cookie information, pages viewed, search terms, and interaction with the Site.
  • Purpose:To load the Site accurately and analyze usage for optimization.
  • Source:Collected automatically using cookies, log files, web beacons, tags, or pixels.
  • Disclosure:Shared with our payment processor, Shopify.

Order Information

  • Examples Collected:Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose:To fulfill orders, process payments, arrange shipping, provide invoices and confirmations, and communicate with you about products.
  • Source:Collected directly from you during purchase.
  • Disclosure:Shared with payment processors like Hostinger (WordPress, WooCommerce, Razorpay) and shipping partners.

Customer Support Information

  • Purpose:To provide effective customer support.
  • Source:Collected from you directly.

2. Minors

The Site is not intended for individuals under 18. We do not intentionally collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

3. Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill contracts. For example:

  • We use Hostinger to power our online store. You can read more about their privacy practiceshere.
  • We may share Personal Information to comply with laws, respond to legal requests, or protect our rights.

4. Behavioral Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For example:

  • We utilize Google Analytics to understand how customers interact with the Site. More about Google’s use of your information can be found here.
  • You can opt-out of Google Analyticshere.

5. Use of Personal Information

We use your Personal Information to provide our services, including:

  • Offering products for sale
  • Processing payments
  • Shipping and fulfilling orders
  • Keeping you informed about new products and offers

6. Lawful Basis for Processing (EEA Residents)

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Tasks carried out in the public interest
  • Our legitimate interests, which do not override your rights

7. Retention of Personal Information

We will retain your Personal Information for our records unless you request deletion. For more information on your right to erasure, see the “Your Rights” section below.

8. Automatic Decision-Making

EEA residents have the right to object to processing based solely on automated decision-making (including profiling) that significantly affects them. We do not engage in fully automated decision-making with significant effects.

9. Cookies

We use cookies to enhance user experience and track usage. You can decline cookies if your browser permits, but you may not be able to use certain features of the Website.

10. External Links

Our Website may contain hyperlinks to other websites. We are not responsible for the content or privacy practices of these external sites. We recommend reviewing the privacy policies of third-party websites.

11. Security

We treat data as an asset that must be protected against loss and unauthorized access. While we employ industry-standard practices to protect your Personal Information, we cannot guarantee absolute security.

12. Your Rights

You have the right to:

  • Access your Personal Information
  • Request correction of inaccurate information
  • Request deletion of your Personal Information
  • Object to processing your Personal Information
  • Withdraw consent where processing is based on consent

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Your continued use of the Site after changes indicates your acceptance of the new terms.

14. Contact Us

For questions or concerns regarding this privacy policy, please contact us at support@vibeknot.com.

Disclaimer

While we are committed to protecting your privacy, we cannot promise that your Personal Information will always remain private. You assume all responsibility and risk for your use of the Website.

Last updated: 01/11/2024